Shipping and Return Policy

Ordering Information

Orders can be placed through our website, fax: 619-864-1013, phone, or mail. Please have the following information ready:

  • Customer name for ship/bill
  • Customer address for ship/bill
  • Company name ship/bill
  • Purchase order # (if applicable)
  • Email address for communication and resolution purposes
  • Phone number for communication and resolution purposes
  • Product identification by catalog numbers, style numbers, color, size, quantities, etc.

International orders do not apply for free shipping or free returns

Sales Terms

  • All orders must be placed within the United States.
  • All orders must be prepaid with a cashiers check, money order, Visa, MasterCard, Discover, American Express, or Paypal.
  • Please allow 1-2 weeks for check approval.
  • All decorated orders must have a signed purchase order. Please provide the artwork on decorated orders with special designs. All embroidery designs must be approved in writing prior to production.
  • Returned checks: A $25.00 charge will be added to your account for checks returned for any reason. If on open terms and an insufficient check is tendered, you will be placed on credit hold an all orders in progress will be stopped.
  • We reserve the right to select carriers for shipments. It will be our intention to select the most economical method of shipment. UPS and truck shipments are prepaid and added to your invoice unless otherwise specified in writing.
  • All orders are subject to corporate approval.
  • The Corporate office hours are generally from 9:00 AM thru 4:00 PM Eastern Time zone. If the sales people are unable to take your call, please feel free to leave a message and we will return your call.
  • Prices are subject to change without notice. All merchandise will be shipped at prices in effect at time of order.
  • All orders are shipped UPS ground or USPS

Shipping Information (USA)

Most orders ship within 2-4 business days, but some dropship orders may take up to 10 business days. Items marked as special order can take up to 4-6 weeks. In the event of a back order, shipping may take longer due to production schedules. We will email you to inform you of any backorder. We ship small orders by UPS or USPS and our published shipping and handling rates.

All shipping is FOB factory. To avoid problems with claims, please register your claim of damage, short ships, etc when you receive the materials with the carrier.

Shipping and Handling is Based on Order Total
Order Total Shipping and Handling
up to $12.99 $4.95
up to $24.99 $7.95
up to $49.99 $9.95
$50.01 - $98.99 $10.95
$99.00 - and up FREE SHIPPING!

Shipping Information (International)

International orders do not apply for free shipping or free returns

WOW! Free Returns and Exchanges for 60 Days!

*If you are not 100% satisfied, return your original purchase within 60 days of receiving your order for an exchange or refund of the product price... Experience the comfort of buying USA made clothing!

If you are not 100% satisfied with your new purchase, you can return your unused order to the warehouse for a full refund of the product price if within 60 days of delivery of the original order. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping (some restrictions apply, see below for details). So, if for whatever reason you're not happy with your purchase, just follow the instructions below. All we ask is that you send the items back to us in the same condition in which you received it.

  • ** You will be allowed ONE free return label (shipment) per order
  • Please email us ( ) or call us within 60 days from the date you received the order for an RA# and Return Shipping Label.
  • Products must be in the condition you received them - clean, unwashed, unworn, & with all tags attached. Any item returned that is dirty or damaged, marked as not returnable, or marked as discontinued will be refused & returned to you at your expense unless you have received written management approval.
  • Return shipping is absolutely FREE (for USA orders only) when you contact us for an RA#. You will be provided with a pre-paid UPS or USPS domestic label to return the new/unused purchase to us. Free returns do NOT apply to 'discount rack' items, deep discount items (40% off or more), or other non-returnable items.
  • Once your return is received, inspected, & approved by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds will be automatically applied to your original method of payment if returned within 60 days.
  • You may NOT return goods if they are embroidered/screen printed, hemmed, dirty, damaged, discontinued, or closeout items.
  • Socks, DVDs, books, underwear, bras, and beanies/hats are NOT returnable unless it is due to a manufacturing defect. You must get prior approval before sending these items back.
  • * Free Shipping offers, Free Returns, and Rewards Points are for domestic retail internet orders only. International orders, bulk orders, custom orders, and special-order items do not apply.
  • * Free returns do not apply to 'discount rack' items, deep discount items (40% off or more), or other non-returnable items.
  • * Gift Certificates cannot be returned, refunded, or redeemed for cash.