Shipping and Return Policy

--> Click HERE to start a Return <--

WOW! Free Returns and Exchanges for 30 Days!

If you are not 100% satisfied, return your original purchase in new/unwashed condition within 30 days of receiving your order for an exchange or refund of the product price (original shipping charges are non-refundable)...
Experience the comfort of buying USA made clothing!

(see below for exemptions from the free return label offer)

● Products must be in the condition you received them - clean, unwashed, unworn, & with all tags attached. Any item returned that is washed, worn, dirty or damaged, marked as not returnable, or marked as discontinued will be refused & returned to you at your expense
● Once your return is received, inspected, & approved by our warehouse (usually within 10 business days of receipt), your exchange or refund will be processed. Refunds will be automatically applied to your original method of payment if returned within 30 days. You will receive an email when your refund is processed.
● You may NOT return goods if they are embroidered/screen printed
● The following items are EXEMPT from the FREE return label offer & may not be returned: OVERSTOCK, hemmed, dirty, damaged, discontinued, closeout, special order, international orders, bulk orders, custom orders, socks, underwear, bras, soap, lip balm, face coverings, hand sanitizer, and hats.

  • Hem fees are non-refundable & non-transferable.

● * Free Shipping offers and Free Returns are for domestic internet retail orders only.
● * You will be allowed ONE free return label (shipment) per order
● * Gift Certificates cannot be returned, discounted, refunded, or redeemed for cash.
● We reserve the right to refuse any item returned that is deemed unsellable.

● We reserve the right to refuse/discard any items returned that present a potential health hazard at our discretion and therefore, will not be refunded.

Shipping Information (USA)

Most orders ship within 2-4 business days, but some dropship orders may take up to 10 business days. Items marked as special order can take up to 4-6 weeks. In the event of a backorder, shipping may take longer due to production schedules. We will email you to inform you of any backorder. We ship small orders by UPS or USPS and our published shipping and handling rates.

All shipping is FOB factory. To avoid problems with claims, please register your claim of damage, short ships, etc when you receive the materials with the carrier.

Shipping and Handling is Based on Order Total
Order Total Shipping and Handling
up to $12.99 $4.95
up to $24.99 $7.95
up to $49.99 $9.95
$50.01 - $98.99 $10.95
$99.00 - and up FREE SHIPPING!

 

Shipping Information (International)

We do accept international orders. All orders are subject to our approval process. Shipments outside of North America will incur local duty and brokerage charges. Please note that we are not responsible for these charges.  

International orders do not apply for free shipping or free returns.

We do not ship to "freight forwarding" companies.

Incorrect Shipping Addresses

Please be sure to provide a correct shipping address. If the address you provide is not correct, including an accurate street number and correct zip code, we will incur additional charges from our shipping partners, which may prevent us from offering free shipping or require us to include additional shipping charges on your order.

Ordering Information

Orders can be placed through our website, fax: 619-864-1013, phone, or mail. Please have the following information ready:

  • Customer name for ship/bill
  • Customer address for ship/bill
  • Company name ship/bill
  • Purchase order # (if applicable)
  • Email address for communication and resolution purposes
  • Phone number for communication and resolution purposes
  • Product identification by catalog numbers, style numbers, color, size, quantities, etc.

International orders do not apply for free shipping or free returns

Sales Terms

  • All orders must be placed within the United States.
  • All orders must be prepaid with a cashier's check, money order, Visa, MasterCard, Discover, American Express, or Paypal.
  • Please allow 1-2 weeks for check approval.
  • All decorated orders must have a signed purchase order. Please provide the artwork on decorated orders with special designs. All embroidery designs must be approved in writing prior to production.
  • Returned checks: A $25.00 charge will be added to your account for checks returned for any reason. If on open terms and an insufficient check is tendered, you will be placed on credit hold and all orders in progress will be stopped.
  • We reserve the right to select carriers for shipments. It will be our intention to select the most economical method of shipment. UPS and truck shipments are prepaid and added to your invoice unless otherwise specified in writing.
  • All orders are subject to corporate approval.
  • The Corporate office hours are generally from 9:00 AM thru 4:00 PM Eastern Time zone. If the salespeople are unable to take your call, please feel free to leave a message and we will return your call.
  • Prices are subject to change without notice. All merchandise will be shipped at prices in effect at the time of order.
  • All orders are shipped UPS Ground or USPS
  • We do not ship to "freight forwarding" companies.