Incorrect Shipping Addresses
Please be sure to provide a correct shipping address. If the address you provide is not correct, including an accurate street number and correct zip code, we will incur additional charges from our shipping partners, which may prevent us from offering free shipping or require us to include additional shipping charges on your order.
Orders can be placed through our website, fax: 619-864-1013, phone, or mail. Please have the following information ready:
- Customer name for ship/bill
- Customer address for ship/bill
- Company name ship/bill
- Purchase order # (if applicable)
- Email address for communication and resolution purposes
- Phone number for communication and resolution purposes
- Product identification by catalog numbers, style numbers, color, size, quantities, etc.
International orders do not apply for free shipping or free returns
- All orders must be placed within the United States.
- All orders must be prepaid with a cashier's check, money order, Visa, MasterCard, Discover, American Express, or Paypal.
- Please allow 1-2 weeks for check approval.
- All decorated orders must have a signed purchase order. Please provide the artwork on decorated orders with special designs. All embroidery designs must be approved in writing prior to production.
- Returned checks: A $25.00 charge will be added to your account for checks returned for any reason. If on open terms and an insufficient check is tendered, you will be placed on credit hold and all orders in progress will be stopped.
- We reserve the right to select carriers for shipments. It will be our intention to select the most economical method of shipment. UPS and truck shipments are prepaid and added to your invoice unless otherwise specified in writing.
- All orders are subject to corporate approval.
- The Corporate office hours are generally from 9:00 AM thru 4:00 PM Eastern Time zone. If the salespeople are unable to take your call, please feel free to leave a message and we will return your call.
- Prices are subject to change without notice. All merchandise will be shipped at prices in effect at the time of order.
- All orders are shipped UPS Ground or USPS
- We do not ship to "freight forwarding" companies.