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The primary goal of the WOW! Program is to provide an 'extra comfort' to customers who are not familiar with online shopping.
The WOW! Program consists of 4 steps:
1) Free Returns and Exchanges: Online shoppers at the USA made clothing company`s website may order the wrong size, find the sizing on the clothing company`s website to be wrong, or may receive the wrong items upon shipping and arrival. It`s nobody`s fault. The WOW! Program`s free return and exchange policy allows the shopper to exchange and correct a problem if needed. Knowing that a free fix is available will allow the consumer to shop more comfortably.
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