1) What is the best way
to contact you?
2) What is your return/exchange policy?
3) When will my items ship?
4) Are all your products made in the USA?
5) Are all your products union made?
6) Do you offer discounts when ordering in bulk?
7) Do you offer screenprinting/embroidery services?
8)
Do you have a catalog?
9) Do you sell wholesale?
10) Do you ship to Alaska or Hawaii?
11) Do you have gift certificates?
12) Why was my card declined?
13) Do you have any retail stores?
14)
Is my information secure, how do you protect my privacy?
15) Why should we shop with you?
1)
What is the best way to contact you? As
we are an internet based company the best method to contact
us is by email at info@allamericanclothing.com.
However, if you prefer to speak to us by phone you can call 888-937-8009
between the hours of 9:00am - 4:00pm eastern time. If we are
unavailable or on the phone with another customer please
leave us a message!
2) What
is your return/exchange policy? Please click here to see it >
3)
When will my items ship? We strive
to ship all items in a timely matter, however, backorders do
occur. We have recently increased our inventory
in jeans to help reduce backorders. Below you will find our
Standard Shipping Terms:
Our Standard Shipping Terms are as follows:
Most orders ship within 3-4 business days however we ask that you
please allow up to 10 business days for estimated shipping date
of in stock items. Items marked as special order can take up to
4 weeks. In the event of a back order, shipping may take longer
due to production schedules. We ship small orders by UPS and our
published shipping and handling rates.
4) Are your products made in the USA? YES,
our products are made in the USA including the materials and
labor. Our
products are currently made in Illinois,
Kansas, and Kentucky! We meet and exceed all requirements set by
the FTC (click
here to visit the FTC)
5)
Are all your products union made? Most
of our clothing is UNION MADE IN THE USA. However, when we cannot
find something union made, we will offer "Made in the USA" products.
Currently only 2 of our products are not union made, but they are "Made
in the USA" those 2 items are: AA101 Regular Jean and the
AA201 Carpenter Jean.
6)
Do you offer discounts when ordering in bulk? Yes!
Please contact
us for a quote!
7)
Do you offer screen printing or embroidery services? We
currently offer embroidery services for orders of 12 items or
more. We hope to add screen printing services in the future.
8)
Do you have a catalog? Currently we do not have a printed catalog,
all of our products are listed online.
9)
Do you sell wholesale? Yes! We currently offer both AA
Style of jeans and the denim shirts!
10)
Do you ship to Alaska or Hawaii? YES! please email to
place these orders as we have to calculate shipping costs.
11)
Do you have gift certificates? YES! to order one please
call, we hope to add these to our online system soon!
12)
Why was my card declined? Credit cards can be declined
for several reasons. One we see most often is an error in the
"Bill To" address. You must be sure that the billing address
for the credit card is the same as the billing address on the
order you are trying to enter. You may also need to double check
the credit card number and the CVV2 number of your card.
13)
Do you have any retail stores? We currently do not have
our own store but we are beginning to sell to other retailers.
Please mention us to your favorite retailer and have them contact
us!
14)
Is my information secure, how do you protect my privacy? Your
information is secure! We use the most up to date security technologies
to create a 128 bit secured connection for all transactions. Also...we
never store credit card information in our computers so even if
someone could get into our computers they would find nothing! We
do not share ANY personal information that we receive on our website,
your email address, mailing address and all other information is
kept private!
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